Please note, the following information may only be applicable if you order your checks via thirdfort.com.
The "Getting Started" guide included in your welcome email provides everything you need to begin using Thirdfort. It covers how to sign into your account, navigate the Thirdfort portal, create a new ID check, and interpret the results of a Thirdfort report.
Additionally, we have a variety of support articles available in our help centre.
Not sure where to start?
If you're uncertain about where to begin, here are some related articles and topics that will help you get started with Thirdfort:
- Logging in for the first time
- The Thirdfort Dashboard
- How to Initiate an Enhanced NFC or Original ID check
- About Thirdfort's products
- Answering your client's queries about the app
Need more help?
Please note, the above information may only be applicable if you order your checks via thirdfort.com.
Should your client have any queries about the process, our dedicated customer support hub will provide the answer to many of your client's questions. From here they can also chat directly with one of our consumer support team who can provide real-time help and assistance.