Contact us to add a new user to your account
Please note, the below answer is only applicable if you order your checks via thirdfort.com
Adding a new team member
For a new team member to be added to an existing account on our portal, we require the request to come from an email address already registered with us.
Please send an email to support@thirdfort.com with the following details:
- Full Name
- Email address
- Job title
- Department / team
Removing a team member
If someone's left your business or moved into a role where they are no longer required to use Thirdfort, please let us know so we can restrict their account access.
To remove a user's account, we require the request to come from an email address that is already registered to our portal to maintain client data safety. Please drop an email to support@thirdfort.com with your request.
Need more help?
Please note, the above information may only be applicable if you order your checks via thirdfort.com.
These articles should answer most of your questions. However, if you have any further queries please click the live chat button in the bottom right of your screen to talk to a member of the Client Support Team.