What do you do if your client has been matched with a PEP, Sanctions or Adverse Media hit
All information provided by relevant sources are contained within the PEP report. You can also find web links here that take you straight to the original source material of the match.
Please check the list of potential PEPs and the further information provided on these flags to confirm whether or not your client is not a match to any of them. The name, date of birth and country fields can be especially helpful.
What to do if you suspect your client has been matched
If you think that one of the matches raised does pertain to your client you should seek guidance from your internal compliance team or Money Laundering Reporting officer and review your AML policy to ensure you adhere to your firm's policy, controls and procedures.
Thirdfort are unable to advise how you should proceed after a potential PEP or Sanctions hit has returned. Risk-based decisions lie at the discretion of you and your firm's compliance policies.
How do I tell if a match relates to my client?
If you are not clear if the potential result on the Thirdfort report is a true match or not, some good practice points that you may consider when reviewing a potential match are;
- asking the client whether they are a PEP as a part of client onboarding
- performing an internet search in order to discover further information pertaining to the match(es) found
All other information collected from the client should be reviewed to help you come to a conclusion.
Create an audit trail of results
*Please note, the following information is only applicable if you order your checks via thirdfort.com.
When viewing your report you can use the 'Dismiss' function to rule out any results that you're confident are not your client. We'll then collect the information such as who dismissed the result, the reason why, and the timestamp it was dismissed, and provide all this in an updated report for your review.
What happens to dismissed results?
Dismissed results are moved to a separate section of your report along with the audit trail. Note - if you have set up ongoing monitoring on the client in question, we will not monitor any dismissed results.
Related articles
Need more help?
Check out the other articles in this section: Interpreting Thirdfort Results
These articles should answer most of your questions. However, if you have any further queries please click the live chat button in the bottom right of your screen to talk to a member of the client support team.
Furthermore, should your client have any queries about the process, our dedicated customer support hub will provide the answer to many of your client's questions. From here they can also chat directly with one of our consumer support team who can provide real-time help and assistance.