What the flags on our electronic address match mean
The Experian address match takes the client's name and date of birth, and checks the Experian database for matches of these details against the residential address provided in the app. Two or more high quality independent data sources must be found by Experian in order to fully pass this section.
A flag on the address match is not necessarily an outright indicator of risk. It may simply mean that a client’s accounts are still registered to a previous address, or are in their partner’s name. As with any flag on a Thirdfort report, the results are for you to review and make a decision as to whether further due diligence is required before proceeding.
Address match flags
Address match
This section will pass if we have located two or more references to this client living at the address provided in the app on the Experian database.
A flag here means that fewer than two sources have been located.
Address match quality score
This section will pass if the match(es) found are deemed to be of a high quality by Experian. They have their own rating system to determine the quality of a match - high quality matches are those least likely to be fraudulent such as bank or mortgage accounts.
This section can pass even when the address match flags - this means that the one match found was of a high quality.
A flag here means that the quality of the match(es) found is not deemed high enough to fully verify this client's address.
Further information flags
Experian searches a wide variety of databases to run the address search. As part of this, they check a variety of sources for further indicators of risk.
Any high risk indicators found during the address match search will be presented under the Further Information heading below the address match result. More information on this can be found on our corresponding article: Further Information flags
Need more help?
These articles should answer most of your questions. However, if you have any further queries please click the live chat button in the bottom right of your screen to talk to a member of the client support team.
Furthermore, should your client have any queries about the process, our dedicated customer support hub will provide the answer to many of your client's questions. From here they can also chat directly with one of our consumer support team who can provide real-time help and assistance.