Our Opening Hours
The Thirdfort support team is available from 9 am - 6 pm Monday to Friday to assist with any queries you may have.
If you require assistance outside of our business hours, you can still use our Live Chat to receive automated help for a variety of inquiries. Live chat can be accessed directly from our web portal.
Support for you
Should you need any assistance, you can contact us on the details below:
| Live chat | The quickest and easiest way to get hold of us - click the chat icon in the bottom right |
| support@thirdfort.com | |
| Phone | +44 (0) 161 768 0083 - Option 2 |
| Hours | Between 9am and 6pm on Mondays, Wednesdays, Thursdays & Fridays. On Tuesdays we are open from 10am and 6pm. |
Support for your clients
Should your clients need any assistance with their verification, Thirdfort’s Consumer Support team can be contacted using the details below:
| Live chat | The quickest and easiest way for consumers to get hold of us - click the chat icon within the app |
| help@thirdfort.com | |
| Phone | +44 (0) 161 768 0083 - Option 1 |
| Hours | Between 9am and 6pm on Mondays, Wednesdays, Thursdays & Fridays. On Tuesdays we are open from 10am and 6pm. |
Upcoming Closures
Thirdfort Support is unavailable during UK public holidays.
The Thirdfort Support Team will be temporarily unavailable from 4:45PM to 5:15PM on Thursday the 8th of August.