Client Queries
How to assist your clients with a few of our most common queries.
- My client has not received the text or email invite
- My client needs help with the app
- Data deletion requests
- Why did my client skip a task in the app?
- What ID documents can my clients use?
- How to help your client complete a Thirdfort check in person
- My client does not have a compatible device
- Reminder text messages schedule
- How to stop reminder text messages
- Does Thirdfort perform a credit check?