Open Banking & Manually Uploads

If you have requersted your client provide their bank statements, these can be provided using Open Banking, or by your client uploading PDFs or photos of their statements. 

If your client uses Open Banking, the information provided is automatically formated into the completed Thirdfort check. For uploaded documents the information is extracted from the provided documents and then incorporated into the report. 

How does Thirdfort extract information from PDF or photo bank statements?

We use optical character recognition (OCR) to extract the data from the image/document. That works by analysing the pixels of the image, identifying patterns that form letters, numbers, and other characters, and compares these patterns with a database of known characters. OCR software then assigns a corresponding value to each recognised character, essentially "reading" the text and converting it into machine-readable data.

Will I still get a copy of the bank statement?

Yes, we will append copies of your client’s bank statements to the report regardless of any analysis carried out. We suggest you review the document uploaded by your client in all circumstances.

My client has uploaded a bank statement, but you have not carried out any analysis. Why is this?

We are not able to analyse documents provided by your client in all cases. There are a few reasons why this may have happened, including:

• We were unable to extract data from the document - this may be due to poor image quality, an issue with the file, or because the data we tried to extract did not meet our minimum extraction level which has been put in place to ensure accuracy of reports.

You have carried out analysis on my client’s bank statement. Why do I need to review the bank statements myself?

We recommend that you review all documents provided by your client, regardless of the analysis we have provided. Whilst we are able to extract data from the bank statement, we are not able to verify that the document has not been tampered with. You should review the document for signs of tampering.

How long does the analysis take?

Our analysis of your client’s documents takes seconds, meaning you will receive the completed report as soon as your client completes their checks.

The data from one of the bank statements is missing from the report?

Our ability to scan and read data in uploaded images and PDF bank statements depends on the quality of the document uploaded. If a PDF or image of a bank statement your client has uploaded has obscured or missing information, low resolution or other factors reducing it's readability, we may not be able to scan it accurately. In this instance, the report will not show information collected from that document.

We aim to provide you with the highest quality reports possible, that means having a high bar for accuracy. As a result of that, we will not produce reports where we're unable to accurately extract information from your client's statement. That does mean that in some circumstances, you will not receive our full analysis.