TLDR: Only Organisation admins can delete users on the Thirdfort platform. The "delete user" option is accessible from user lists or user profiles. When deleting, a pop-up shows the user's role and checks initiated. To confirm deletion, you must enter another user's email to maintain notifications for ongoing checks. This guide applies to clients on the new CDD platform.
Deleting Users
If you need to remove a user from the Thirdfort platform, you can do so using the “delete user” function. Only Organisation admins have access to delete users.
The “delete user” functionality is available from user lists (which can be found on the User management, Organisation and Team pages) or from a user’s profile, which you can access by clicking on a user’s name or email address from within a user list.
To delete a user via a relevant user list, select the three dots on the right-hand side of the user’s row in the list and select “delete user”. To delete a user from their user profile, select the “delete user” button in the “quick actions” box.
When you select “delete user” a pop-up will appear. The delete user pop-up will tell you their role, how many checks they have initiated, including ongoing monitoring checks. To delete the user, you will be required to enter another existing user’s email to ensure your team continues to receive notifications and updates relating to the checks initiated by the deleted user.
This guide is for Thirdfort Clients using the new CDD platform. This article may not apply if you have not yet been migrated to the new platform or access Thirdfort via a partner or reseller.