TLDR: To add or remove a user from a Thirdfort account, a request must come from a registered user via their Thirdfort email. To add a team member, email support@thirdfort.com with their full name, email, job title, and department. To remove a user, email support@thirdfort.com to restrict their access.
Adding Users
To add a new team member to an existing Thirdfort account, we require a request from a user already registered with us, using the email address used for their Thirdfort account.
To add a user please send an email to support@thirdfort.com with the following details:
- Full Name
- Email address
- Job title
- Department/Team
Removing a team member
If someone's left your business or moved into a role where they are no longer required to use Thirdfort, please let us know so we can restrict their account access.
To remove a user's account, we require a request from a user already registered with us, using the email address used for their Thirdfort account. Please drop an email to support@thirdfort.com with your request.
This article is based on accessing Thirdfort directly via our portal. If you access Thirdfort via a partner or reseller, functionality may differ.