Database Address Match

The Database Address Match is included as standard in all of Thirdfort's ID verification products. Here's what to do next if a flag is raised on this section. 

Enhanced NFC ID or Original ID check

A client's address is the first data to be processed once a client has submitted all their tasks in the app. If a flag is raised, we automatically ask the client to upload a hard copy Proof of Address into the app.

The Proof of Address uploaded by your client will be embedded in the ID report, and is presented for you to review and make the decision on whether it satisfies your firm’s requirements for Proof of Address. If you are ever unsure how to proceed, please speak to your compliance officer for guidance. 

Lite Screening Check

If a client flags on the address match on the Lite Screening Check, it is up to you and your law firm to decide on how to proceed and whether further documentation will be required from the client.

We will prompt you to obtain further proof from the client to review this in line with your firm's policy. 

Can I re-run the check to get different results?

The result for the Experian electronic address check cannot be changed, as the data Experian holds on the client will remain the same.

If your client believes their data may be incorrect on the Experian database, they will need to contact Experian to rectify this themselves. Experian are only able to speak to an account holder directly about their data.