We understand that keeping your client verification processes running smoothly is essential. Here’s how you can easily acquire more credits for your Thirdfort account.
How to purchase additional credits
To purchase additional credits, reach out to your dedicated Thirdfort Account Executive. They will guide you through the ordering process and help you secure the number of credits your firm requires.
Understanding credit bundles and pricing
Credits are available in convenient bundles, typically in multiples of 120. The unit price per credit is set according to your agreement with us. Credits are invoiced and added to your account immediately after your order is placed.
Continuous access with auto top-up
To ensure your access to Thirdfort checks is uninterrupted, an auto top-up feature is in place. If your credit balance runs out, your account will automatically be topped up by 120 credits at your standard per-credit rate. You will then be invoiced for this top-up. While this ensures continuous service, we recommend proactively monitoring your usage to stay ahead.
Credit validity and monitoring
Your purchased credits are valid for 24 months from the date of purchase, giving you ample time to utilise them. You can easily monitor your current credit balance and usage using the credit summary your billing contact will regularly receive. Furthermore, your Account Executive will proactively notify you when your balance is running low, helping you plan your next purchase.
Payment terms
For clients on our Essentials plan, payment is due 15 days from receipt of invoice. For all other plans payment is due 30 days from receipt of invoice.