TLDR: Thirdfort users are organized into teams, allowing members to view each other's ID checks. Users in multiple teams can select the active team via a dashboard selector. Team management is handled by the firm's account manager, who can request changes through Thirdfort support.
Team Access
All Thirdfort users are organised into teams. Members of the same team can view each other's ID checks. You can be a member of one or more teams. If you are a member of multiple teams, you will see a team selector box at the top of the dashboard when searching for checks.
You can use this to select which team you are working in. If you cannot see this button, it means you are only in one team.
Updating Teams
Your firm's teams will have been set up by the person responsible for managing your Thirdfort account. If you require any changes to your team or other teams, please contact this person within your firm who can contact our client support team to make any necessary amendments.
This article is based on accessing Thirdfort directly via our portal. If you access Thirdfort via a partner or reseller, functionality may differ.