What is the Proof of Address task?

The Proof of Address Task

The Proof of Address task is a standalone task in the Thirdfort app which requests your client upload a Proof of Address document. This task is a simple secure document transfer, and the document does not undergo any verification by us. This task can be utilised in a few different ways:

As an alternative when the client cannot be verified electronically

The Database Address Match is included as standard with every Enhanced NFC ID task or Original ID task. If we are unable to find two or more high-quality matches on the Experian database, we will automatically send the Proof of Address task to the client's app. 

This prompts them to upload a copy of a bank statement, council tax bill or utility bill dated within the last 3 months, as per the industry standard. This document is then included within the client's ID report for you to review and ensure it satisfies your requirements for Proof of Address. 

As a mandatory part of an ID task

When you're initiating a check on the Thirdfort portal, you'll see the option to send the Proof of Address task to your client as part of their check:

This will ensure you receive a Proof of Address document from the client when they are undergoing their verification. 

As a singular task on its own

You can also send the Proof of Address task to a client on its own! This is a simple document collection task where we do not carry out any verification or processing. This means you'll receive the report as soon as the client uploads the document. This task, when initiated on its own, is not chargeable.